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Collection of news, articles and features on all things data, from the infoboss team…

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The benefits of white labelling…

As AI and data management evolve, consultancies and service providers face a choice: invest heavily in developing technology, or leverage a proven platform and make it their own. White labelling a data management or RAG platform lets you strengthen your brand, expand your service portfolio, and unlock new recurring revenue – without the complexity of…
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Why do 95% of AI projects fail?

AI pioneers are focussing on the technology and not the benefits, of focussing on the outputs and not considering the inputs. Implementing AI will undoubtedly herald a new dawn in business benefit realisation BUT and it’s a big BUT, only if the organisation sorts out its data management processes once and for all. So in…
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What is AI Data Preparation?

In the rush to adopt artificial intelligence (AI) and automation, one critical step is often overlooked: data preparation. Without high-quality, well-structured data, even the most sophisticated AI models or analytics platforms will fail to deliver reliable results. AI data prep (artificial intelligence data preparation) is the process of collecting, cleaning, organising, and structuring raw data…
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Legacy information poses a serious risk.

Migrate client data to a cloud-based solution, with improved data integration and quality tools to deliver long-term value for the organisation.
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Poor quality data costs…

Improving data quality is no longer a luxury, but a necessity for businesses looking to thrive in today’s competitive environment. The figures above clearly demonstrate that investing in data quality can lead to significant cost savings, enhanced decision-making, improved customer satisfaction, and increased revenue. As data continues to be a driving force behind business success,…
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Santa’s secret to a successful Christmas

In this exclusive behind-the-scenes video, Mark joins Santa and his elves to provide an inside look at how Santa leverages infoboss and his Christmas Records Management (CRM) system to keep operations running smoothly and efficiently.
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Data Lakehouse Solutions

Organisations are adopting Data Lakehouse solutions to harness the combined strengths of data lakes and data warehouses, enabling them to handle a broader range of data types and analytical workloads while maintaining cost efficiency, scalability, and robust data governance. This unified approach helps organisations drive innovation, improve decision-making, and stay competitive in an increasingly data-driven…
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International Call Centre utilises infoboss to massively reduce inbound call demand

A multi-national company faced significant challenges with its existing web portal. The portal, which provided clients with case information, accessed the legacy application database directly. This setup not only increased the overhead on the legacy system but also led to a high volume of inbound enquiry calls, affecting the efficiency of the company’s operations. The…
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You get OUT what you put IN!

Data quality is paramount when considering artificial intelligence (AI) or business intelligence (BI) initiatives within a business. Their success and effectiveness heavily rely on the quality of the data being used for analysis, decision-making, and training AI models.
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Extracting value from unstructured data

Unstructured data refers to the vast amounts of information that is not organised in a specific manner, such as text documents (contracts, articles, white papers), emails, survey results, customer feedback and social media posts. While this type of data may not immediately appear to have value, there are various methods that organisations can use to…
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