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Part 2. Building Shareholder Value

Colin’s journey shows what is possible when technology, expertise, and strategic vision come together with a clear purpose. infoboss has not only reshaped 3C Consultants, but it has helped raise expectations across the social housing sector.
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Legacy information poses a serious risk.

Migrate client data to a cloud-based solution, with improved data integration and quality tools to deliver long-term value for the organisation.
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International Call Centre utilises infoboss to massively reduce inbound call demand

A multi-national company faced significant challenges with its existing web portal. The portal, which provided clients with case information, accessed the legacy application database directly. This setup not only increased the overhead on the legacy system but also led to a high volume of inbound enquiry calls, affecting the efficiency of the company’s operations. The…
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Social landlord takes control of unstructured data

Our client, a large social housing provider in the North of England, has embarked upon a mission to improve the management of their unstructured data assets. Following a merger, there were two sets of Office 365 SharePoint, OneDrive and on-premises shared drive assets, with a total size in excess of 8TB (6 million files). Their…
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FTSE 100 company transform their contract management with infoboss

Our partner’s client, a FTSE 100 company wanted to improve their contract management and felt that their existing EDMS was a constraining factor. Having made the decision to migrate their contractual assets from the legacy EDMS to SharePoint 365 they were delighted that their partner was able to offer them a service to achieve it. …
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Use case: Office 365 email searching for servicing data subject access requests

The client receives a lot of GDPR data subject access requests (DSARs) from their clients. Responding to a DSAR almost always involves identifying emails relating to the subject to be collated from mailboxes of various service personnel across the organisation. This is a time-consuming activity for not only the individual responsible for responding to the…
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What do clients use infoboss software for?

The versatility of infoboss software extends across various industries and client needs, showcasing its efficacy in optimising data management processes. Here are a few examples of use.
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Partner spotlight: 3C Consulting

3C consulting are a business IT consultancy focused on the I in IT. An information-first consultancy with more than 150 Social Housing organisations whom they advise and support on their digital transformation journey. “Technology is the enabler – people want information. Information that delivers on their business goals, ensures good governance, reduces risk, and improves…
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Building a portfolio of data services in partnership with Infoboss

Background Since the 3C team first formed over 10 years ago, they have worked with more than 150 social housing organisations to advise and support them on their digital transformation journeys.Through their work advising and supporting clients, it was becoming clear that an increasing level of focus from both the regulator for social housing, and…
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An OCR story

A case study in converting scanned documents into text to generate insights and improve document management processes… We’re working on a client project presently where there is a requirement to convert scanned PDF documents into text. We have done this before, but for this job, there was a larger volume of documents to process than…
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